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Here at Nubank, we prioritize ethical, transparent and efficient corporate management.

Sound governance is based on our commitment to our values and principles, encompassing our ethical obligations towards our shareholders, employees, customers, and the communities in which we operate. 

In 2021, we published our ESG Global Policy, which guides our global actions to promote the development of a more just, prosperous and inclusive society.

To read more about our ESG trajectory, please visit our ESG Reports.

Ethics and Integrity

Ethics and integrity are non-negotiable values for us. We are all responsible for the co-creation of Nubank and, as we grow and become more efficient and relevant, we understand that it is essential to preserve the values that have brought us here. 

For this, we have several documents and policies that guide us according to principles of ethics and integrity, in addition to a Board of Directors composed of independent directors and 33.3% of women, in addition to Global Policies on Anti-Bribery and Anti-Corruption, Conflict of Interest and Transactions with Related Parties.

ESG Policy

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Nubank's Supplier Code of Conduct

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Nubank’s Code of Conduct

Our whistleblower channel, Parker, is open to anyone – Nubanker or not – and hosted on a secure third-party provider that can be easily accessed by phone or website nubankparker.com.br, ensuring the confidentiality of all reports and avoiding conflicts of interest in the conduct of investigations, in accordance with our Procedure for Receiving and Handling Complaints and Reputational Information.

Advisory Committees

The Audit and Risk Committee’s main objectives include, but are not limited to:
(i) oversee the Company’s accounting and financial practices and evaluate and approve its financial statements;
(ii) ensure the qualification and independence of independent auditors;
(iii) oversee the performance of the internal audit function and independent auditors;
(iv) review and approve all audit engagement fees and deadlines, as well as all non-audit engagements with the independent auditors;
(v) oversee the risk framework and risk appetite framework;
(vi) oversight of Compliance with legal and regulatory requirements, including reviewing relevant communications with regulators.

The Stakeholders Committee assesses and monitors the interests of the company’s main stakeholders, in addition to providing insights and recommendations to the Board of Directors with the aim of creating long-term value for shareholders and other key stakeholders.

This committee is responsible for approving or recommending the compensation of members of the Company’s Board of Executive Officers and key service providers, in addition to reviewing and approving the compensation of the Board of Directors’ members. In addition, this committee has the other objectives of reviewing management’s succession plans, reviewing and evaluating our executives’ compensation and benefits policies and, finally, review and analyze diversity and inclusion in the workforce and the administration of compensation programs in a non-discriminatory manner.