Mexico City, April 11, 2023 — Nubank, one of the world’s largest digital banking platforms, was recognized by Forbes in their World’s Best Banks list. The ranking developed by the magazine in partnership with market research firm Statista ranked Nu Mexico in the 1st position for the 2nd consecutive year in the country’s top 5.
“Being recognized as one of the financial institutions in the world is not just an achievement, it is a testimony of the amazing work we do every day to offer our 75 million customers the best products and services in the market. Our success is rooted in our unwavering focus on the customer experience and ensuring that every touchpoint in their journey is exceptional, maintaining the same standards of excellence across all our markets over the past decade. We will continue to strive for excellence and deliver unparalleled service to our customers”, says David Vélez, founder and CEO of Nubank.
Since 2022 Nu Mexico has been recognized by this prestigious list for being a “challenger bank” disrupting the Latin American financial ecosystem and its role in reducing bureaucracy in financial services. This recognition adds to a list of awards Nubank received recently, such as Fast Company’s World’s Most Innovative Companies, Merco Companies and Leaders Brazil. Most Valuable Brands in Brazil, according to Global Interbrand Consulting, Estadão Best Services, and LinkedIn Talent Awards.
Statista surveyed over 48,000 customers from 32 countries with a checking or saving account at a bank around the globe for their opinions on their current and former banking relationships. Those people from all age groups and regions were rated in 14 different languages on general satisfaction and key metrics such as trust, terms & conditions, customer services, digital services and financial advice. In addition, the selection of the banks and the definition of the evaluation criteria were based on independent journalistic criteria of Forbes and Statista.
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